Direct Loans Servicing Center, Payments, Forms, InformationThe direct loans servicing center is where you can make all direct loan payments, (subsidized, unsubsidized, and PLUS loans) and get forms for forbearance, deferment, discharge, forgiveness and student loans consolidation.Note: You cannot make any loan payments over the phone, even if their website is down. You can wire a payment though, if you need to. You will be able to:
You do not need your FAFSA PIN number to download blank forms, but any forms you wish to fill out and submit online will require it. If you wish to make interest-only payments while in school (check the accrued interest calculator to see how much this can save you) you will have to contact the Direct Loan Servicing center. The default plan is to defer interest until repayment after graduation. www.myedaccount.comThis government website has just become operational (Oct.14) again, after two weeks of fits and starts with borrowers not being able make their regular loan payments. The Department of Education claims that this new site will be operational 24/7- an improvement over the old site which had scheduled maintenance every Friday from 4:00- 7:00 A.M. (EST)- when no payments could be made.The old site was frequently down and often didn't show account changes that were made over the phone or by mail. On occasion, your online account showed inaccurate information, even when it was recorded accurately at the Department of Education and also was showing up correctly on their screens. All these problems are now supposedly cured. We'll see. ACS borrowers will be familiar with the new registration process; it mirrors the one used for their FFELP borrowers' loans. To Direct loan customers who only had to remember the first two letters of their last name, last 4 numbers of their SS# and of course their FAFSA PIN, it might be a challenge. Just to be clear- this is the site where your Direct loan is serviced, not the direct loans gov site where you apply for a loan. Direct Loan Servicing Center AddressesInquiries and non-consolidation forms may be sent to:Direct Loan Servicing Center Payments can be sent to: U.S. Department of Education Student loans consolidation forms may be sent to: U.S. Department of Education Direct Loan Servicing Center Phone NumbersDirect Loans ServicingToll free: 1-800-848-0979 Direct Loans Consolidation Toll free: 1-800-557-7392 Here's some other useful pages for you to see: Government financial aid offices 
The direct loan servicing center can be difficult to deal with as their website is slow and often down, their phone customer reps are given limited capabilities and written mail is too easily misplaced. Now that federal direct student loans are the only federal student loans, loan servicing is divided between the direct loans servicing center and other lenders who have contracted with the government to manage federal student financial aid.  return from direct loans servicing center to loan payment formula return from direct loans servicing center to home |
